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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of L

L

January 30, 2025

4  out of  5
rating by L
"Was recommended by a family member. Carrie and staff were helpful getting my info and calling back, but couldn't help me at the end. They did, however, provide a number thinking it would help, they never answered nor called back. I'll still try to do business in the future if possible. Thanks anyway"
We responded:
"Thank you very much for the positive review, we appreciate it! We appreciated the opportunity to try to help you and would be willing to try again in the future. "
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Michael Taylor

January 16, 2025

1  out of  5
rating by Michael Taylor
"The help from the assistant was terrible"
We responded:
"Hello, we are sorry that you had a bad experience with our office. We value your feedback. We hope to provide a better experience to you in the future. Thank you and once again we apologize for the unfavorable experience."
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Karla Prince

October 3, 2024

5  out of  5
rating by Karla Prince
"Quick Thanks to my agent Ryan Sousley! Very unfortunate position to be in currently, however he was extremely compassionate and helpful. I've always had a pleasant encounter with him, his staff (Carrie,Jessica) whenever I stopped in.... having him readily available to me, my family was such a nice gesture in my immediate time of need. Thank you kindly!"
We responded:
"Thank you very much for your kind words Karla, it means a lot to us! We strive to be there for you as a client. Always best wishes."
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Deb Borkowski

April 28, 2024

5  out of  5
rating by Deb Borkowski
"Always there when l call and quick response"
We responded:
"Thank you very much for your kind words Deb, we appreciate you as a client! Thank you for your business!"
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Elizabeth Sohrab

January 22, 2024

5  out of  5
rating by Elizabeth Sohrab
"I was nervous switching insurance companies after moving to a new state but I shouldn’t have been! Ryan and Jessica are very professional and responsive."
We responded:
"Thank you very much for your kind words Elizabeth, we appreciate you as a client! Thank you very much for your business!"
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Charles Guck

February 23, 2023

5  out of  5
rating by Charles Guck
"Very helpful, attends my needs fast and courtesy"
We responded:
"Thank you very much for your kind words Charles, we appreciate you as a client! Thank you for your business!"
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Lacey Cichra

August 5, 2022

5  out of  5
rating by Lacey Cichra
"Ryan and his associates are the best! Top of the line customer service and the best insurance rates! We will be customers for life!"
We responded:
"Thank you very much for your kind words Lacey, we appreciate you as a client! Thank you for your business!"
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Angela Martin

July 15, 2022

5  out of  5
rating by Angela Martin
"Have worked with this office for years and will continue to do so as long as I can. Agent and Staff are very pleasant and helpful!"
We responded:
"Thank you very much Angela, we appreciate you!"
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Jim Nowicki

April 6, 2022

5  out of  5
rating by Jim Nowicki
"We have our home and both auto's with Ryan's agency. We are thankful for his quick responses and help when needed. I have never had a bad experience with his agency. His staff is very helpful and knowledgeable. I would HIGHLY recommend Ryan's agency ."
We responded:
"Thank you very much Jim, we appreciate the kind review!"
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Kevin Keeps

September 14, 2021

5  out of  5
rating by Kevin Keeps
"Very professional and polite,attentive to details is second to none"
We responded:
"Thank you very much for your kind review Kevin, we appreciate you as a client! Thank you for your business!"
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Lonny DeWispeleare

July 27, 2021

5  out of  5
rating by Lonny DeWispeleare
"Ryan thanks for your help in getting me on the way after I totaled my vehicle thanks to all of you in the office"
We responded:
"Thank you very much for the positive review Lonny, glad we could help you out! Thank you for your business!"
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Richard Barrett

April 30, 2021

5  out of  5
rating by Richard Barrett
"Very informative, no punches pulled. Crunches the numbers and tells you exactly where you can save. Won't sell you what you don't need. Friendly down to earth. Wouldn't go anywhere else."
We responded:
"Thank you very much for the positive review Richard, we appreciate you as a client! Thank you for your business!"
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Amathy

February 4, 2021

5  out of  5
rating by Amathy
"Always there when I need them!"
We responded:
"Thank you very much for your kind review, we appreciate you as a client! Thank you for your business!"
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Regina Rock

September 9, 2020

5  out of  5
rating by Regina Rock
"Best customer service anyone could ask for ...from all the staff...ty"
We responded:
"Thank you very much for your kind words Regina, we appreciate you as a client! Thank you for your business!"
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mark moore

May 8, 2020

5  out of  5
rating by mark moore
"Have experienced a very knowledgeable staff with great customer service. I would highly recommend this agency. The office manager was a pleasure to deal with in handling my insurance needs."
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Amanda Martin

October 24, 2019

5  out of  5
rating by Amanda Martin
"Our family will never go anywhere else again! Ryan and his team are great people, and you can't beat the prices and coverage."
We responded:
"Thank you very much Amanda, we appreciate you as a client! Thank you for your business!"
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Mike Knorr

July 8, 2019

5  out of  5
rating by Mike Knorr
"It's apparent in the first conversation with Ryan that he is looking out for his customers' best interests. I would highly recommend Ryan Sousley State Farm!"
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William Thomas

November 8, 2018

5  out of  5
rating by William Thomas
"We have our home, 4 vehicles, a boat and a camper with Ryan Sousley's agency and we have been with them for 7 years. They are the absolute best Agency I have ever been with hands down. They are ALWAYS there for us and all of our needs even when I haven't been easy to deal with. I refer all my friends and family to them and not just any State Farm Office but this one in particular. Carrie and Ryan are awesome! Side Note- I am 45 years old and this is the first time in my life I have a left a review, but they deserve it. Thanks."
We responded:
"Thank you very much for your kind words William, we appreciate you as a client! Thank you for your business!"
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Tony Patterson

November 1, 2018

5  out of  5
rating by Tony Patterson
"Ryan and the rest of the staff have been more than helpful over the years. Anytime I've had questions or concerns, they have always addressed them with the utmost professionalism. Highly recommend."
We responded:
"Thank you very much for your kind words Tony, we appreciate you as a client! Thank you for your business!"
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Karen Holloway

October 31, 2018

5  out of  5
rating by Karen Holloway
"We have been with Ryan Sousley for years and would not change to anyone else! The staff is amazing and everyone, including Ryan is always ready to answer all of our questions quickly and efficiently!"
We responded:
"Thank you very much for your kind words Karen, we appreciate you as a client! Thank you for your business!"
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Jessica McCormack

October 27, 2018

5  out of  5
rating by Jessica McCormack
"Fabulous service! I highly recommend Ryan and his staff."
We responded:
"Thank you very much for your kind words Jessica! we appreciate you!"
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Kirsten Blomgren

October 25, 2018

5  out of  5
rating by Kirsten Blomgren
"I have worked with Carrie more in several insurance policies over the years. Best insurance rep I have ever dealt with. She is quick to answer questions and very thorough. Keep up the good work!"
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Jerry Ross

October 25, 2018

5  out of  5
rating by Jerry Ross
"I’ve been with State Farm for well over 10 years, with Ryan Sousley and his wonderful staff, especially Carrie! They’ve been accessible to me and my children whenever called upon and have handled all of my claims efficiently and effectively. I moved in the last few years a couple hours away from their office and they still have been able to manage me pretty well. I would recommend Ryan to anyone in the market for an insurance agent. He will not disappoint you!"
We responded:
"Thank you very much for your kind words Jerry, we appreciate you as a client! Thank you for your business!"
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Mari Anna McKenzie

October 23, 2018

5  out of  5
rating by Mari Anna McKenzie
"A + service from Ryan Sousley and his team! No matter what I call or email about I get solid advice and direction and always quickly."
We responded:
"Thank you very much for your kind words Mari Anna, we appreciate you as a client! Thank you for your business!"
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Michael Kujawski

October 23, 2018

5  out of  5
rating by Michael Kujawski
"Convenience and reliability best describes Ryan and his team. They strive for excellence thru superior customer service and trust. We are very satisfied in all the solutions they provide to our family and business. Would highly recommend to anyone. Exceeds expectations for sure. MK"
We responded:
"Thank you very much for your kind words Mike, we appreciate you as a client! Thank you for your business!"